Delete a Shift Vault account

This page lets Shift Vault users request deletion of an account and its server-held data without reinstalling the app.

Request deletion

  1. Email admin@shiftvault.uk from the email address used for the Shift Vault account.
  2. Use the subject Shift Vault account deletion request.
  3. We may ask you to confirm control of the account email before deletion.
Request account deletion

What is deleted

After verification, we delete the account profile, active sessions, family-calendar memberships, synchronised shifts owned by the account, and active invitation records associated with the account. Other members' accounts and their own shifts are not deleted.

What may be retained

Minimal security, fraud-prevention or backup records may be retained only where necessary for service integrity or legal obligations, then removed under the normal retention cycle. Revoked and expired invite tokens cannot be used to sign in.

Data stored only on a phone

Deleting the server account does not erase calendar data stored locally on a device. Local records can be removed in the app, by clearing the app's storage, or by uninstalling the app.

See the Shift Vault privacy policy for full details.